B-aparthotel Grand Place, Elsene-Ixelles, Belgium - www.trivago.ca (2025)

• Apartments with City Views

  Some apartments feature terraces with stunning city views, providing a memorable Brussels experience.

• Underground Parking for Easy Access

  The hotel offers a convenient underground car park, making arrival and departure hassle-free for those traveling by car.

• Easy Self Check-In Process

  Guests found the automated check-in and check-out system to be streamlined and efficient, once the codes are obtained.

• Breakfast at Mokafe Restaurant

  Start your day with a continental breakfast at Mokafe, located in the Galerie du Roi, just a short walk from the property.

• Prime Location in Central Brussels

  Guests appreciate the hotel's proximity to major attractions, the Central Station, and a variety of restaurants and shops.

• In-room Nespresso Machines

  Enjoy a fresh cup of coffee in your apartment with the provided Nespresso machine, perfect for starting your day.

• Quiet Rooms Despite Central Location

  Many guests noted that the rooms are surprisingly quiet, especially those facing the courtyard, despite being in the city center.

• Helpful and Responsive Staff

  Despite the lack of on-site reception, guests praised the staff's responsiveness and helpfulness via phone and email.

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Reviews summary

The B-aparthotel Grand Place garners consistent praise for its central location, spacious rooms, and proximity to key attractions like the Grand Place and Central Station, making it a convenient base for exploring Brussels. Guests appreciate the easy access to restaurants, shops, and public transportation. However, some reviews mention concerns about the hotel's condition and the lack of on-site staff, which can lead to difficulties with check-in and luggage storage. Overall, the hotel offers a blend of convenience and comfort, though some aspects may require attention to enhance the guest experience.

Guests frequently mention the availability of amenities such as free Wi-Fi and a water server, which are considered valuable additions to the stay. The presence of a kitchenette in the apartments is also appreciated, allowing guests to prepare their own meals. However, some reviews point out that the kitchen equipment is basic and may show signs of wear. The elevator is generally seen as a positive feature, although some guests have reported occasional issues with its operation. While some reviews mention breakfast being included through a collaboration with a nearby cafe, others do not, suggesting inconsistency or package-dependent availability. The absence of a manned reception is a recurring point of concern, especially regarding luggage storage and immediate assistance.

Many guests have commented on the clean rooms and spaciousness of the apartments, which contribute positively to their overall comfort. The presence of a large, comfortable bed is also frequently mentioned as a highlight. However, some reviews indicate that the furniture and decor are dated and show signs of wear and tear, such as chipped paint, stains, and scratches. Issues with room features, such as malfunctioning coffee machines, leaking shower heads, and ineffective air conditioning, have also been reported. While the cleanliness is generally praised, some guests have noted instances of inadequate cleaning, such as hair in the bathroom or dust under the bed.

Recurring comments about dining and food quality primarily focus on the breakfast experience, which is often provided through a collaboration with a nearby cafe. Guests generally appreciate the convenient breakfast location and the quality of the food offered, describing it as hearty and satisfying. However, some reviews mention a lack of variety or limited options, particularly for those with dietary restrictions. The absence of on-site dining facilities beyond breakfast is also noted, although the proximity to numerous restaurants is seen as a convenient alternative. Some guests have mentioned that the breakfast service is well-arranged, while others have not mentioned breakfast at all, suggesting that it may not be included in all room packages.

The central location of the B-aparthotel Grand Place is consistently highlighted as a major advantage, with guests appreciating its proximity to key attractions, restaurants, and public transportation. The hotel's location near the Grand Place and Central Station is particularly praised, making it easy to explore Brussels and its surroundings. While the immediate area is described as lively and bustling, some guests note that the hotel itself is relatively quiet, providing a welcome respite from the city's activity. The availability of parking is also mentioned, although some reviews indicate that it is limited and may not be suitable for larger vehicles. The proximity to transit options, such as the metro and train station, is also seen as a significant benefit.

Several reviews mention the self check-in process, which relies on access codes and key boxes, as both a convenience and a potential source of frustration. While some guests find the process smooth and efficient, others report difficulties with obtaining the necessary codes or accessing the key box, particularly during off-hours or weekends. The lack of on-site staff is a recurring concern in this context, as it can make it challenging to resolve issues or obtain assistance with the check-in process. Some guests have also expressed concerns about security, particularly regarding the need to provide credit card details via email.

Some guests have commented on the lack of daily housekeeping, noting that rooms are not cleaned or towels replaced on a daily basis. This is sometimes perceived as a drawback, particularly for longer stays. However, the availability of free laundry facilities is often mentioned as a positive alternative, allowing guests to wash their own clothes and towels. The absence of daily housekeeping is also linked to the lack of on-site staff, as there is no one readily available to provide cleaning services or address maintenance issues. Some guests have also noted that the provision of amenities, such as toilet paper and coffee, is not always consistent.

The overall sentiment regarding value and satisfaction is mixed, with some guests considering the B-aparthotel Grand Place to be a good value for money, given its central location and spacious rooms. However, others feel that the price is not justified, particularly in light of the dated furniture, lack of on-site staff, and inconsistent housekeeping. The hotel appears to be best suited for travellers who prioritize location and independence, and who are comfortable with a self-service approach. While the hotel appeals to a variety of traveller types, it is particularly well-suited for couples and solo adventurers seeking a central base for exploring Brussels.